In the realm of conversational AI, ExpertGuru stands out as more than just a normal chatbot—it's an AI-assisted solution that leverages the capabilities of ChatGPT APIs and Shopify APIs to deliver tailored responses to users. This dynamic communication involves a continuous exchange of information between ChatGPT and the ExpertGuru database, creating a seamless and intelligent interaction.
Response Time Challenge
However, the complexity of user queries can sometimes lead to response times exceeding 20 seconds. In today's fast-paced and ever-changing digital landscape, this delay is more than ideal. To address this challenge, we've implemented a solution to keep visitors engaged during the brief waiting period.
Captivating Users in Moments of Delay
Acknowledging the limitation of ChatGPT's response time, we have introduced interim messages that appear every 5 seconds until the final answer is ready. These messages, such as "Almost done preparing your answer" or "Give me a sec. Still working on your answer!" provide users with assurance that their query is actively being addressed.
The Visionary Solution: Streaming Responses
To overcome the response time limitation, ExpertGuru is pioneering the use of streaming responses. This innovative technique involves the continuous delivery of real-time updates to users, ensuring a fluid and engaging conversation flow. Here's how this future solution will redefine the user experience:
1. Real-Time Updates
Streaming responses allows ExpertGuru to deliver information as it becomes available, eliminating the need for users to wait for a complete response.
Users receive instant updates, fostering a sense of responsiveness and connection during interactions.
2. Continuous Conversation Flow
Unlike traditional chatbot interactions, where users might experience delays between messages, streaming responses maintain a seamless and continuous conversation flow.
Users can ask follow-up questions or provide additional context without interruptions, creating a more natural and satisfying interaction.
3. Enhanced Engagement
The real-time nature of streaming responses enhances user engagement by keeping them actively involved in the conversation.
Users experience a more dynamic and interactive dialogue, contributing to an overall positive perception of ExpertGuru.
4. Efficiency and Enjoyability
By providing information in real time, ExpertGuru becomes more efficient in addressing user queries promptly.
Users find the interaction enjoyable and productive as they experience a chatbot that aligns with their expectations for swift and informative responses.
